PEM Conferences

“IMPROVING BUSINESS PERFORMANCE WITH INFORMATION TECHNOLOGY”
April 20, 2011
Crowne Plaza @ Valley Forge Conference Center
King of Prussia, PA


7:00am-8:15am	REGISTRATION – Foyer
7:00am-8:15am	PEER-TO-PEER NETWORKING/BUFFET BREAKFAST
8:15am-8:30am Freedom Ballroom Marc Di Francisco Peter Julian Bob Ehlinger	WELCOME Marc Di Francisco, President, CIO Forum & Executive IT Summit PROGRAM INTRODUCTION Peter Julian, Conference Director, SVP & CIO (Ret.), Crown Cork & Seal Bob Ehlinger, President, Philadelphia SIM Chapter
8:30am-9:30am Freedom Ballroom Eric Naiburg	KEYNOTE – "DEVELOPING AN INFORMATION GOVERNANCE STRATEGY" Presented by: Eric Naiburg, Director, IBM Discussion: Information is the lifeblood of the global economy. Information Governance is the business activity of coordinating communication and collaboration to achieve sustainable results - Semantic Consistency, Data Quality, Single View of the Truth, Trusted Information, and Security & Privacy are all desired business outcomes that depend on Information Governance. In this presentation, we will discuss these challenges and explore real-world examples of how organizations have succeeded with Information Governance. The challenges they faced and solutions they discovered are contextual to each firm and circumstance, but together these examples offer insight into common issues and non-obvious systemic solutions.
9:30am-10:15am	BREAK – SOLUTIONS EXCHANGE PAVILIONBack to Top
10:15am-11:15am Session 1 Independence South Dan Roberts Dan Wakeman Heidi Nyland	"MARKETING IT'S VALUE – A KEY TO IT/BUSINESS INTEGRATION" Moderated by: Dan Roberts, President, Ouellette & Associates Panelists: Dan Wakeman, VP & CIO, ETS Heidi Nyland, Dir. Global Services Operational Communication, Merck Discussion: Many IT professionals hear the term "marketing" and think about the last pitch person who sold them a car. But marketing IT isn't about a sales pitch. It's about developing an appreciation for the needs of customers, maintaining a dialog around expectations, and promoting solutions and services with customer value. This program could change your thinking about marketing - it's a good thing!
Session 3 Valley Forge Amphitheater Nathan Coutinho	"CLOUDY WITH A CHANCE OF VIRTUALIZATION" Presented by: Nathan Coutinho, Enterprise Server, Storage & Virtualization Solutions Manager, CDW Discussion: Energy and capacity limitations, outdated applications and technologies that are costly to maintain are sabotaging your ability to meet business demands and eroding your bottom line. They force you to spend too much on maintenance at the expense of investing in innovation. Assessing, Planning, and Delivering Cloud Computing, Disaster Recovery, and Virtualization can seem daunting for any IT Organization. But, the benefits of these technologies are worth it. You don't have to do it alone. Join CDW and our partners as we discuss today's Data Center evolution where new technologies are enabling IT to do more than ever with less manual configuration and management. You will walk away with strategic and tactical advice that will help optimize your IT infrastructure. Three distinct presentations each provide valuable advice on specific topic.
11:30am-12:30pm Session 1 Independence South Michael Perilli Dr.Margaret McManus Kathy Junod Pamela M. Paul	"THE GOOD, THE BAD, AND THE UGLY" Moderated by: Michael Perilli, CIO, Ultra Hardware Products Panelists: Dr. Margaret McManus, Associate Dean School of Arts & Sciences LaSalle University Kathy Junod, Sr. Director IT, Auxilium Pharmaceuticals Pamela M. Paul, SVP Technology, The Jones Group Discussion: Social Media—“The Good, the Bad, and the Ugly”-- pervades communication channels in our Web 2.0 world. Can social media be used to “find a fortune of gold” as in the movie? Do the benefits of social media outweigh the negatives? How can social media be used to promote the organization? Can the negative issues be recognized and overcome? This panel will address the pros and cons of social media in industry, non-profits, and society.
Session 2 Independence North George Huntzinger Brian Lobley Bill Hurd Peter Classon	“APPLICATION PORTFOLIO OPTIMIZATION & MANAGEMENT” Moderated by: George Huntzinger, CEO, Huntzinger Management Group Panelists: Brian Lobley, VP Corp. Strategy Dev. & Execution, Independence Blue Cross Bill Hurd, CIO, ACE North America Peter Classon, Partner, LiquidHub, Inc. Discussion: While the pundits would have us believe the economy is rebounding and that corporate earnings are returning, CIO’s continue to face cost pressures and to find creative ways to channel IT investments into areas with the most significant payback. The first part of this equation: freeing up cash flow so that it can be effectively reallocated is no simple feat. Once the low hanging fruit such as vendor renegotiations, SW license rationalization, and other tactical maneuvers have been exhausted, IT organizations must take a look at the biggest IT budget “line item” – the cost of running the application portfolio. A well-executed IT Portfolio Assessment includes the business stakeholders, considers the overall value chain of the enterprise, is reliant upon a mature Application Total Cost of Ownership (TCO) model, and provides directional strategies at both functional and application specific levels. In this panel discussion, we will explore Application Portfolio Optimization as a core capability of the mature IT organization. Panelists will discuss their experiences and share techniques that were used to “sell” the value of these projects, how to “execute” on these projects, and finally; how to “operationalize” Application Portfolio Management after the first assessment is complete. Our panel is comprised of business and IT leaders as well as consultants that can speak to both methodology and pragmatic solutions for achieving an optimal application portfolio.
Session 3 Valley Forge Amphitheater George Gunther	"A JOURNEY FROM PAPER TO PAPERLESS: A TRANSFORMATION OF ASPLUNDH DATA COLLECTION USING MOBILE APPLICATIONS" Presented by: George Gunther, CIO, Asplundh Tree Expert Co. Discussion: A discussion of the planning, execution and the lessons learned during the transition from paper to electronic data capture. The review of strategic importance, cost justification, and approval of the project. The challenges of going from 80 year old paper process to automate electronic process. The selection of processes and tools required for the project. As well as the implementation of a new support model shift required to support the transformation. How we minimized the impact to the business and our customers. The short term successes and challenges along the way.
12:30pm-2:00pm Freedom Ballroom Mike Redding	LUNCHEON KEYNOTE - "ACCENTURE TECHNOLOGY VISION 2011 - THE TECHNOLOGY WAVES THAT ARE RESHAPING THE BUSINESS LANDSCAPE" Presented by: Mike Redding, Global Managing Director, Accenture Technology Labs Discussion: Where is information technology headed over the next five years? The Accenture Technology Labs see the emergence of a new world of Information Technology, which has been outlined in their 2011 Technology Vision. These trends are closely intertwined with business and societal trends, and one that should be viewed as every bit as important for business and government leaders as it is for IT.
2:00pm-2:30pm	DESSERT – SOLUTIONS EXCHANGE PAVILION
2:30pm-3:30pm Session 1 Independence South Angelo Valletta Dave Kelble Dan Falkenstein Louise O'Donnell	"CIO REVENUE OPPORTUNITIES" Moderated by: Angelo Valletta, CIO, Sun Bank Panelists: Dave Kelble, Former CIO, MobilexUSA Dan Falkenstein, CIO, Reliance Standard Life Insurance Company Louise O'Donnell, PMP, CSM, CIO, First Bank of Delaware Discussion: How do you become an individual contributor to the corporate strategy? I think one of the most effective ways to do this is to focus on the opportunities you have to drive revenue, and that means thinking like the CEO or a line-of-business Chief. This panel of distinguished executives will level-set where they have driven revenue for their respective companies and will outline the following: Should CIO's drive revenue and How does a CIO contribute to the bottom line from a revenue and expense control perspective. Thinking like a CEO Potential Business and Revenue Opportunities
Session 2 Independence North Perry Cozzone Brian Simmermon Dale Polekoff	"EMERGING TECHNOLOGIES - HOW TO APPLY TO ACHIEVE BUSINESS OBJECTIVES" Moderated by: Perry Cozzone, CIO, Colorcon Panelists: Brian Simmermon, CIO, Subaru of America Dale Polekoff, CIO, Jacob Stern & Sons Discussion: CEOs and CIOs across all industries are challenged with defining strategies that can increase efficiency, reduce costs and demonstrate clear differentiation to the customers and markets they serve. Adoption of emerging technologies can create or maintain an organization's competitive edge by driving these strategies, spearheading growth, and delivering business benefit. Key benefits achieved by companies that embrace emerging technologies focus on the adoption of this technology rather than the technology itself. Join our panel to discuss key trends and examples on how to manage, evaluate, introduce and deploy the emerging technologies that will most effectively impact your company's strategic objectives and satisfy business needs.
Session 3 Valley Forge Amphitheater Andrew Wickett John Rosandich	"THE CIO’S RISK OF DOING NOTHING – THE HIDDEN RISK OF YOUR AGING APPLICATION SUITE" Presented by: Andrew Wickett, Director, Micro Focus Modernization Practice John Rosandich, AVP Applications Mgmt., 21st Century Insurance and Financial Services Discussion: Previous CIOs have ignored touching the legacy ‘crown jewels’ because of costs and risks of a rewrite or ERP project. There are other options to consider, including application re-host to more agile platforms. What is the hidden cost and risk to do nothing, how can the CIO take action without risking current business activity?
3:30pm-5:00pm Freedom Ballroom Brian Shul	CLOSING KEYNOTE - "THE SPEED OF LIFE" Presented by: Brian Shul, Author, AF Fighter Pilot, TOP GUN Instructor, SR-71 Pilot Discussion: As one of America's most popular speakers, Brian Shul has used his stunning aviation photography, near-death experience, and subtle sense of humor, to craft a message living fearlessly and making the most of each day.
5:00pm-7:00pm	EXECUTIVE RECEPTION – SOLUTIONS EXCHANGE PAVILION Admittance by conference badge or VIP Pass only. Complimentary Hors d'oeuvres and Beverages

“IMPROVING BUSINESS PERFORMANCE WITH INFORMATION TECHNOLOGY”
April 21, 2011
Crowne Plaza @ Valley Forge Conference Center
King of Prussia, PA


7:00am-8:30am	REGISTRATION – Foyer
7:00am-8:30am	PEER-TO-PEER NETWORKING/ BUFFET BREAKFAST
8:30am-8:45am Freedom Ballroom Marc Di Francisco Dr.Tom Egan Bob Ehlinger	WELCOME Marc Di Francisco, President, CIO Forum & Executive IT Summit PROGRAM INTRODUCTION Dr. Tom Egan, CIO, Immaculata University Bob Ehlinger, President, Philadelphia SIM Chapter
8:45am-9:45am Freedom Ballroom Peter Whatnell Dr. Janice Presser Robert Ferrara Brad Golden Lois Karpinski	OPENING KEYNOTE - "CIO, CEO, CFO: FRIEND OR FOE?" Moderated by: Peter Whatnell, CIO, Sunoco, Inc. Panelists: Dr. Janice Presser, CEO, The Gabriel Institute Robert Ferrara, SVP & CFO, Storeroom Solutions, Inc. Brad Golden, CEO, Eastern Research Services Lois Karpinski, VP Finance & CIO, CSS Industries, Inc. Discussion: Accepting that there is no “one size fits all” answer, this panel will discuss the relationship between the CIO and key members of the Executive Team. What makes a successful relationship? What are the CFO/CEO expectations, of IT and the CIO, and how are they evolving? With the increasing consumerization of technology, readily available access to IT service providers and the continued inroads of IT outsourcing what does the CEO/CFO expect of their CIO. Similarly, how does a CIO position themselves as a trusted partner in this brave new world?
9:45am-10:30am	BREAK – SOLUTIONS EXCHANGE PAVILION
10:30am-11:30am Session 1 Independence South Kristen Lamoreaux Anjana Harve Lee Ann Murray	"CIO OPEN FORUM PANEL SERIES: THE SUSTAINABILITY OF LEADERSHIP" Moderated by: Kristen Lamoreaux, President, Lamoreaux Search LLC; Founder SIM Women Panelists: Suzanne Keenan, CIO, Wawa Karan Sorensen, CIO, J&J Pharmaceutical R&D; CIO, Centocor Anjana Harve, IT Site Head and Head of Global Applications, CSL Behring Lee Ann Murray, CIO, Met Life Investments Discussion: Why did LeBron James go to Miami? Because one person can't carry a team to victory. Leaders forget the X factor is their people. An employee's level of commitment determines your ability to execute and deliver on strategic plans. Your talent is your competitive edge. How you lead and how you tap into that workforce determines what you can accomplish. So how long can you keep moving the needle with the team you have today? How much can you deliver when your VP of App Dev leaves? If you were asked to go lean and cut 25% of your staff, would you know where to start? What happens to your team when you decide to go to Miami? Whether your organization utilizes formal succession planning practices or believes it's a useless exercise, there are actions you can take as a CIO to increase transparency, productivity, and autonomy across your team. Our panel will demonstrate how succession planning and leadership development inside their organizations has created critical retention tactics, energized new product development, and netted new revenue in a down market. We'll discuss the business strategy as well as the tactical practical details of implementing a plan and taking your current program to the next level. If you've been counting on the recession as your retention program, now's your opportunity to garner ideas from your peers and take deliberate action to bolster and transform your team. Remember: When a team isn't performing, typically they don't fire the team; they fire the coach.
Session 2 Independence North Eric Naiburg	"INFORMATION GOVERNANCE: SMARTER STRATEGIES TO MAXIMIZE YOUR INFORMATION SUPPLY CHAIN" Presented by: Eric Naiburg, Director, IBM Discussion: The volume and variety of digital information is exploding as our planet becomes more instrumented, interconnected and intelligent. Current economic times require corporations and governments to analyze new information faster and make timely decisions for achieving business goals within budget. Look around you and think about all the new types of information your organization is collecting that it previously did not capture 10, 5, or even a single year ago. How do you manage and protect this information today? Is your organization able to harness this data to drive smarter business outcomes and ensure your company is prepared for the future? In this session we will discuss best practices to master the complete lifecycle of information, establish sustainable management of information quality and security, and enable it to make information more accessible and meaningful to the business. Learn how an effective governance strategy can enable it and business to collaborate more effectively by ensuring information is aligned to business goals. Understand how your organization can take a holistic approach to improve operational efficiency by reducing risk and wasted time and cost associated with finding, understanding, and managing information.
11:30pm-12:30pm Session 1 Freedom Ballroom Alan Guibord Suzanne Fairlie Bob Blumenthal John Mealia	LUNCHEON KEYNOTE - “ANNUAL IT HEALTH CHECK” Moderated by: Alan Guibord, Chairman & Founder, The Advisory Council Panelists: Suzanne Fairlie, President, ProSearch, Inc. Bob Blumenthal, Senior Client Partner, Korn/Ferry International John Mealia, Senior Client Partner, Korn/Ferry International Toronto office Discussion: It's time for your annual health check. The world of IT continues to change at a rapid pace. Learn what other organizations are doing as well as what skills and leadership talents the market is looking for. What's hot and what's not. Join an interactive workshop with the leading IT and Executive Search leaders.
1:00pm-1:30pm	DESSERT – SOLUTIONS EXCHANGE PAVILION
1:30pm-2:30pm Freedom Ballroom Dr.Tom Egan Stephen Andriole John Carrow Peter Whatnell	CLOSING KEYNOTE - “IT'S A BRAVE NEW WORLD” Moderated by: Tom Egan, CIO, Immaculata University Panelists: Stephen Andriole, Thomas G. Labrecque Professor, Dept. of Decision & IT, Villanova University John Carrow, Founder, Carrow Consulting; Former CIO Unisys Corp.; Former CIO, City of Philadelphia Peter Whatnell, CIO, Sunoco, Inc. Discussion: In a recent article (Who’s IT Gonna Be? CIOs Past, Present, and (Poof!) Future - CUTTER IT JOURNAL January 2010) Steve Andriole opines on the role of the CIO, past, present and future offering that by 2015 the role of the enterprise CIO has been distributed to the lines of business and replaced by multiple enterprise technology managers managing vendors delivering cloud-based technology that has merged with the business. Gone are the days when business did not understand technology and could therefore not be trusted to do IT correctly so control, standardization, and discipline constituted the role of the CIO. Gone also are the times when CIOs fronted massive technology CAPEX initiatives and were permitted to deliver relatively soft ROI having been replaced by those delivering strategic impact through investments in applications, customer service, and innovation enabling their companies to make money, improve services, and gain strategic advantage while cutting costs. Please join this panel of renowned IT visionaries as they attempt to look forward and determine if Steve has got it right.
2:30pm-3:00pm	FINAL DRAWINGS, DESSERT & REFRESHMENTS SERVED IN THE SOLUTIONS EXCHANGE PAVILION