PTCE

IMPROVING BUSINESS PERFORMANCE WITH INFORMATION TECHNOLOGY

May 25, 2010
Crowne Plaza Valley Forge
King of Prussia, PA


7:00AM-8:15AM	REGISTRATION – Lobby
7:00AM-8:15AM Freedom	PEER-TO-PEER NETWORKING/BUFFET BREAKFAST
8:15AM-8:30AM Freedom Marc Di Francisco Peter Julian	WELCOME Marc Di Francisco, President, CIO Forum & Executive IT Summit PROGRAM INTRODUCTION Peter Julian, Conference Director, SVP & CIO (Ret.), Crown Cork & Seal
8:30AM-9:30AM Freedom Ed Sammis	KEYNOTE – "THE NEW VOICE OF THE CIO - INSIGHTS FROM THE GLOBAL CIO STUDY" Presented by: Ed Sammis, VP, Business Integration, Office of the CIO, IBM Initiatives Discussion: The voice of the Chief Information Officer (CIO) is being heard in new ways - as CIOs are increasingly recognized as full-fledged members of the senior executive team. Successful CIOs are much more actively engaged in setting strategy, enabling flexibility and change, and solving business problems, not just IT problems. You may be asking yourself, how can I as the CIO, make the biggest impact on behalf of the entire organization? To answer that question, IBM listened to over 2,500 CIOs worldwide. Ed will share with you the results of these face-to-face conversations, along with IBM's statistical and financial analyses which clearly defines the changing demands on CIOs worldwide!
9:30AM-10:15AM	BREAK – SOLUTIONS EXCHANGE PAVILIONBack to Top
10:15AM-11:15AM Session 1 Independence N Brian Herrick	“CYBER SECURITY" Moderated by: Brian Herrick, Special Agent, FBI Cyber Crime Discussion: The online user population is estimated to grow to 1.8 billion by the end of 2010. As with a population increase in any geographic area, with growth comes crime. The Internet is no exception. The challenge of proactive policing on the Internet is a significant one due to the rapid growth of the global economy and our reliance upon technology to do business in real-time. IT leadership can better protect themselves by knowing the cybercrime trends which law enforcement see developing, and how the FBI is positioned to respond to today's threat. This discussion will address the top technology threats ranging from Internet based frauds and identity theft to network intrusions leading to the theft of intellectual property.
Session 2 Independence S Dan Falkenstein Sandra Brandon Mike Giresi	“IT LEADERSHIP" Moderated by: Dan Falkenstein, CIO, Reliance Standard Life Insurance Co. Panelists: Sandra Brandon, Former CIO, Crayola Mike Giresi, CIO, Godiva Chocolate Lawrence Bilker, Member, SIM Philadelphia Chapter Discussion: In a time of cost cutting and limited budgets how can CIOs develop team members to be the future leaders in both IT and in the business as a whole? This session will focus on developing IT leaders, motivating the strong contributors and dealing with the bottom performers on the IT Team.
Session 3 Freedom Larry Liss Mark G. McCreary Michael Broadhurst Vincent T. Donohue	“CONGRATULATIONS YOU HAVE BEEN SUED” Moderated by: Larry Liss, CTO, Blank Rome LLP Panelists: Mark G. McCreary, Partner, Fox Rothschild LLP Michael Broadhurst, Partner, Blank Rome LLP Vincent T. Donohue, Partner, Lamb McErlane PC Discussion: You just received notice that you, two direct reports, the corporation, its Board and its Officers have been sued. How are you going to defend yourself? Are you covered under the “corporate veil”? Do you need to counter-sue; corporation, its officers, plaintiff? How can you afford to defend yourself? In today’s litigious society what is a CIO to do? What are the possibilities, where are the minefields, how can you protect yourself?
11:30AM-12:30PM Session 1 Independence N Robert Ehlinger Kathy Junod Robert Juliano Beverly Prohaska	“FUTURE TRENDS IN IT" Moderated by: Robert Ehlinger, VP & CIO, Lannett Companies Panelists: Kathy Junod, SVP IT, Auxilium Pharma Robert (RJ) Juliano, CIO, Brandywine Realty Trust Beverly Prohaska, SVP IT, West Pharma Discussion: As business leaders in our organizations, we continually look towards providing the best value to the business while leveraging the technology to enable and support its success. Driven by both internal and external influences, including globalization, employee demographics, industry and government regulations, and operational efficiencies, the successful CIO of today must selectively adapt their respective vision and associated roadmaps to embrace those trends having the most impact on their organization’s success. Equally, if not more important, is making informed decisions on which trends to monitor and choose whether to deploy. This panel will be sharing their collective experience focusing primarily on the practical facets of those trends that they see to be having the most influence and benefit in helping to shape their business. Trends considered to be enabling, collaborative, viral, as well as supporting the demand based delivery model will be discussed including current and future impact in establishing and articulating a technology direction.
Session 2 Independence S Rick Smith Lawrence Dillon Chan Kang	"DEMYSTIFYING CLOUD COMPUTING” Moderated by: Rick Smith, Worldwide Director, Storage Solutions, Hitachi Data Systems, Panelists: Lawrence Dillon, CIO, ARAMARK Healthcare Chan Kang, CIO, Tastykake Bill Stefanelli, President, SunGard Computer Services Jamie Donahue, VP, Data Center Systems & Tech., Open Solutions Inc. Discussion: If you are considering cloud computing—whether it's within your IT organization or as a public services provider—a proper portfolio of agile cloud technologies will accelerate and simplify the adoption of enterprise utility based computing. Technologies promise to provide methods essential to security, reliability and multi-tenancy for infrastructures and will enable flexible and efficient business models to emerge. This session will consider how an agile cloud infrastructure can empower you to look at your existing IT infrastructure in new ways, enabling you to: Provide efficient IT management and increase productivity through automation. Meet changing performance, availability and storage needs. Ensure security in a shared environment. Cost effectively improve data protection. Make information easy to locate and use, anywhere at any time.
12:30PM-2:00PM Freedom Mike Redding	LUNCHEON KEYNOTE - "THE ACCENTURE TECHNOLOGY VISION” Presented by: Mike Redding, Global Dir. Development, Accenture Technology Labs Discussion: The Accenture Technology Vision is a comprehensive analysis of emerging trends and major technological changes that will have a significant business impact on Accenture and its clients in the next three to five years. High-performance businesses use the Vision to understand the opportunities—and challenges—that lie ahead. Our Vision for 2010 defines an elastic world in which business capabilities—infrastructure, people and even thought—can be expanded or contracted at will. As the “Everything Elastic” world starts to emerge more clearly, our scientists and thinkers have identified seven technology trends that will define how this new world is developing.
2:00PM-2:30PM	DESSERT – SOLUTIONS EXCHANGE PAVILION
2:30PM-3:30PM Session 1 Independence N Suzanne Fairlie Susan F. Haindl Sheila McGovern Betsy Scarcelli Susan Stinson	“BEYOND CIO, NEXT STEPS, AND HOW TO GET THERE” Moderated by: Suzanne Fairlie, President, ProSearch, Inc. Panelists: Susan F. Haindl, Managing Director, The Pew Charitable Trusts Sheila McGovern, Partner of the Human Capital Sector, IBM Global Betsy Scarcelli, CSO, Amerihealth Mercy Health Plan Susan Stinson, Chief Administrative Officer, Wealth Advisory Services Discussion: Each of these people have been in IT leadership roles, and now are in positions over IT, and will talk firsthand about their path to sit over IT and why and how this was accomplished. What would they change, what would they continue to do?
Session 2 Independence S Kent Christensen Trey Layton Chris Naddeo Vincent Orrei	“HOW DO YOU BUILD A FOUNDATION FOR A VIRTUAL DATA CENTER?” Moderated by: Kent Christensen, Virtualization Practice Manager, Datalink Panelists: Trey Layton, Consulting Systems Engineer, NetApp Chris Naddeo, Technical Engineer, Cisco Vincent Orrei, National Partner Manager, VMware Jay Holt, Regional Engineering Director, Datalink Discussion: While virtualization is a game-changing technology, it also introduces complexity. Don't let this complexity stand in your way. Learn what steps you can take today to successfully migrate towards the virtual data center of tomorrow. Come away with actionable tips on how to: Build an end-to-end architecture for your data center—from the business application platform to the networks and disk that support those applications Discern which new trends and technologies are here to stay (and which are not!) and what factors you should examine as you develop your data center strategy Evolve (at your own pace!) towards a dynamic virtual data center: consolidated servers; consolidated, optimized storage; virtualized servers, storage, and networks; on-demand architecture; converged networks Simplify the deployment and management of IT infrastructure and applications, with decreased costs, improved utilization, increased business agility, and reduced risk
3:30PM-3:45PM	BREAK – SOLUTIONS EXCHANGE PAVILION
3:45PM-4:45PM Session 1 Independence N Peter Whatnell	"CIO 2015: MECHANIC, ARCHITECT OR CONDUCTOR" Presented by: Peter Whatnell, CIO, Sunoco, Inc. Discussion: The economic meltdown of the last 24 months has forced many companies to reassess what they expect from IT and its leadership. The IT leader of the future needs to shift from being an inwardly focused functional manager to a more outwardly focused opportunity seeker who is able to identify where the business can benefit from the application of technology. No longer is the source of that technology solution solely an in-house IT department but is increasingly a federation of internal and external partners where the CIO is the Conductor ensuring that all the various parts work together harmoniously.Back to Top
Session 2 Independence S Madeline Weiss Jim Knight	"BREAKTHROUGH INNOVATION WITHOUT BREAKING THE BANK" Moderated by: Madeline Weiss, Director, SIM Advanced Practices Council Panelist: Jim Knight, EVP & Global CIO, Chubb and Son Insurance Co. Discussion: Putting innovation on hold in tough economic times isn’t an option. Ideas for new products, services, and business models as well as improved processes for doing more with less are essential. Moreover, tougher times create greater receptivity to out-of-the-box thinking. But resources for innovating are increasingly scarce. CIOs and other executives must find ways to enable breakthrough innovation on a budget. SIM’s Advanced Practices Council (APC) members have been learning how to enable breakthrough innovation even on a budget from leading researchers and other thought leaders. In this presentation, Madeline Weiss will share the highlights of what APC members have learned and Jim Knight will share his innovation success. Topics to be covered include: Creating a culture of innovation, Leveraging networks to identify innovative solutions, Managing costs and risks, Executing to capture value.
4:45PM-7:00PM Freedom	EXECUTIVE RECEPTION Admittance by Conference Badge or VIP Pass Only. Complimentary hors d’oeuvres and beverages.Back to Top

IMPROVING BUSINESS PERFORMANCE WITH INFORMATION TECHNOLOGY

May 26, 2010
Crowne Plaza Valley Forge
King of Prussia, PA

7:00AM-8:30AM	REGISTRATION – Lobby
7:00AM-8:30AM Freedom	PEER-TO-PEER NETWORKING/BUFFET BREAKFAST
8:30AM-8:45AM Freedom Marc Di Francisco Tom Egan	WELCOME Marc Di Francisco, President, CIO Forum & Executive IT Summit PROGRAM INTRODUCTION Tom Egan, Conference Director & CIO, Immaculata University
8:45AM-9:45AM Freedom Alan R. Guibord Suzanne Fairlie Robert Blumenthal Dave Laveman	KEYNOTE – “ARE YOU READY TO MEET THE CHALLENGE OF THE FUTURE?" Moderated by: Alan R. Guibord, Founder, The Advisory Council Panelists: Suzanne Fairlie, President, ProSearch, Inc. Robert Blumenthal, Senior Client Partner, Korn Ferry Dave Laveman, Senior Partner, The Praemia Group Interactive Discussion: Are you ready to meet the expectations and demands of tomorrow’s enterprise? Learn what the new world expectations are from the leading Transformational Visionaries as well as Executive Search Experts. The old order no longer works in today's environment. Are you prepared to meet the next set of expectations? Learn how progressive companies are organizing for the next decade. Understand from the experts what companies are looking for in the new generation of leaders. This will be an interactive session designed to help you prepare for your next challenge.
9:45AM-10:15AM	BREAK – SOLUTIONS EXCHANGE PAVILION
10:15AM-11:15PM Session 1 Independence N Joe Tait Robert Butler Andrew Labovitch Steve Petchon	“CONSIDERING THE CLOUD” Moderated by: Joe Tait, CIO, NMS Labs Panelists: Robert Butler, Worldwide Director Corporate IT, Hay Group Timothy S. Casey, VP & CIO, Conner Strong Companies, Inc. Andrew Labovitch, Head of Corporate Support, VSI, Inc. Steve Petchon, Partner/Senior Executive Managing Dir., Accenture (Ret.) Discussion: What does "Cloud Computing" mean? There are many different ways to describe it including Cloud, Grid, Utility, SAAS and other terms we all know. This panel consisting of a group of your peers will discuss the economic and regulatory issues, the skill sets needed to lead this effort, what happens in the event of a cyber attack and the Internet is shut down. You will gain an understanding of the costs and operating factors, security risks and challenges, the difference between internal versus client facing applications and other factors to consider when making your decision. We will discuss the business benefits of cloud computing, including TCO and ROI, what you should look for when evaluating cloud solutions and what business applications are ripe to move to the cloud. We will focus on best practices and lessons learned from IT leaders who have moved to the cloud, including why they made the move (or why they did not), how they made the transition, and the benefits they gained.
Session 2 Independence S Linda Clark Cynthia Babb	"A SMARTER APPROACH TO ARCHIVING” Moderated by: Linda Clark, ECM Amaericas, Governance, Risk & Compliance, IBM Panelist: Cynthia Babb, Product Management, Applications, IBM Discussion: We continue in the midst of an Information Explosion. The amount of information captured is growing rapidly as evidenced by IDC estimates that 45GBs of data currently exists for each person on the planet with a staggering growth rate of 60% annually. Not only do we capture this information, but we are mandated to retain it and must be able to easily search and decipher the information all while reducing costs, not hindering the performance of existing applications and protecting the privacy of the information at the same time. This tremendous growth is forcing organizations to take a smart approach to managing the information across the organization, with flexible archival deployment options - on premise, appliance, cloud or hybrid. It starts with classification and archiving the information, making it accessible. In this session, you will learn strategies for managing the information explosion including archiving, storage and best practices which can be part of a greater information governance process. Some of the topics will include: How do I manage information over its lifespan and how do I make archive management and infrastructure choices? How do I manage information over its lifespan and how do I make archive management and infrastructure choices? How do I deliver Information Governance in a consistent, defensible and cost effective manner? Back to Top
Session 3 Freedom Pamela Paul Curt Petrucelli Bill Piszker Dan Stuart	“BUSINESS INNOVATION AND IT” Moderated by: Pamela Paul, SVP Technology, Jones Apparel Group Panelists: Curt Petrucelli, CIO, AstraZeneca – Americas Bill Piszker, VP IT, Aqua America Dan Stuart, VP & Global CIO, ALGECO Scotsman, Inc. Discussion: It is said that successful companies proactively nurture and promote new ideas and put to work these new ideas to quickly reap the business benefits of these successful innovations. Innovation is not just about the products and services a company offers, it is also about how a company conducts business and how IT innovation can alter an organization into a more productive and efficient business. This panel will explore the role of IT in enabling business innovation whether the innovation is in a form of revenue generation, operational efficiencies, or cost reductions. Topics to be discussed include: strategies for forging successful partnerships with the business and vendors, cultural factors and organizational structure, reward and recognition programs, governance programs, strategies for measuring success, initiatives around social networking, cloud computing, virtualization, green IT and how these initiatives might impact innovation within their companies.Back to Top
11:30AM-12:30PM Session 1 Freedom Stephen Fugale Scott Megill John Pogas	"WEB 2.0” Moderated by: Stephen Fugale, VP & CIO, Villanova University Panelists: Scott Megill, CIO, Coriell Institute for Medical Research John Pogas, VP, Interactive Marketing, Aon Affinity WorldWide Discussion: Enterprise 2.0 and Social Media offer many promises; from improved transparency and execution speed for the 21st century virtual organization; to new ways of reaching and delighting customers. Both are ripe with opportunity but also fraught with risk. Drawing from the experience and the voice of practitioners, attendees will hear real life examples of where value has been and can be gained in embracing Enterprise 2.0 and Social Media. Questions will address panelists' views on key trends, business drivers, and value realized from E20 along with the associated risk. Discussion will cover value drivers such as revenue enhancement, customer satisfaction, business process improvement, and culture change; and associated risks such as loss of control, increased liability, privacy concerns, and e-discovery litigation.
Session 2 Independence S Doug Hubbard	“PULSE: THE INTERNET AS THE ULTIMATE MEASUREMENT INSTRUMENT FOR BUSINESS AND GOVERNMENT" Presented by: Doug Hubbard, President, Hubbard Decision Research Discussion: In this session, Doug Hubbard, author of How to Measure Anything and The Failure of Risk Management will present his latest research into a new way to use the internet. As more people use Twitter, Facebook, Craigslist, ebay and Amazon, it is become more feasible to use the “tracks” they leave behind as an important source of business intelligence. Reports on the frequency of particular searches on Google can be used to determine if unemployment is decreasing or even to determine where flu outbreaks occur first. Ranks of books on Amazon can be analyzed to determine whether housing is recovering or if more people are going into their own business. New methods for searching blogs and twitter can give you the “buzz” on your company. The internet has become the most powerful socio-economic measurement tool in history – and is yet vastly underutilized for this purpose. Find out what’s next for this new way of analyzing trends in business, government, and popular culture.
12:30PM-2:00PM Freedom Tom Egan Stephen Andriole John Carrow Peter Whatnell Ed Sammis	LUNCHEON KEYNOTE - "WHERE IT’S GOING & WHO’S GOING THERE" Moderated by: Tom Egan, CIO Immaculata University Panelists: Stephen Andriole, Thomas G. Labrecque Professor, Dept. of Decision & IT, Villanova University John Carrow, Founder, Carrow Consulting; Former CIO Unisys Corp.; CIO, City of Philadelphia Peter Whatnell, CIO, Sunoco Inc. Ed Sammis, VP, Business Integration, Office of the CIO, IBM Initiatives Discussion: It cannot be said any clearer: we have significantly underestimated the impact that the Web is having — and will continue to have — on our personal and professional lives. Within five years, the Web will become the dominant personal and professional platform for communication, collaboration, entertainment, learning, and all forms of business transaction processing. Within 10 years, the personal/professional merger will be complete with virtually no distinction between what we do to live and what we do to work. Significant aspects of our personal and professional lives will move to the Web, be managed by Web-based providers, and support an agility and mobility that we’re unable to define or appreciate today. Jobs will be found around technology that supports consumers, especially consumer-oriented applications around wireless communications, energy related technology, smart grids, critical infrastructure rebuilding, medical records automation, green computing, mobility, and the security related to all of these. hat technology will we use in 2015? Will we fully utilize Web 3.0, social media, BI 2.0, virtualization, SOA/EDA, thin clients, smart auto-agents? How will we re-organize IT? Will we centralize, decentralize, globalize? How will we buy IT? Will we rent everything or build even bigger data bunkers? Will we embrace open source software? How will we measure IT? What skills will we need? Will we need more vendor managers, architects, business relationship managers, business process modelers and project/program/portfolio managers? How will we develop the talent we need? One this is for sure: IT’s all going to change.
2:00PM-2:45PM	FINAL DRAWINGS, DESSERT AND REFRESHMENTS SERVED IN THE SOLUTIONS EXCHANGE PAVILION