PTCE

IT SOLUTIONS FOR BUSINESS PROBLEMS

Thursday, April 16, 2009
Crowne Plaza Valley Forge Hotel & Conference Center
Philadelphia, PA

7:00AM-8:30AM	REGISTRATION – Foyer

7:00AM-8:30AM	PEER-TO-PEER NETWORKING/BUFFET BREAKFAST

8:30AM-8:45AM Freedom Ballroom Robin Schroeder Peter Julian	WELCOME Marc Di Francisco, President, CIO Forum & Executive IT Summit Robin Schroeder, President, SIM Philadelphia Chapter & Director IT, Met-Pro Corporation PROGRAM INTRODUCTION Peter Julian, Conference Director, SVP & CIO (Ret.), Crown Cork & Seal

8:45AM-9:45AM Freedom Ballroom Al Smith	KEYNOTE – "IMPROVING DATA MANAGEMENT IN TODAY'S ECONOMY" Presented by: Al Smith, Dir. Optim Engineering, IBM Software Group Discussion: In the current economy, strategies that can increase efficiency and help to reduce costs are becoming strategic imperatives. Organizations world wide are realizing the importance of improving data management to achieve business results. From this realization, the integrated data management philosophy has been developed by leading organizations to enable them to continue to be successful, even in challenging times such as these. Integrated Data Management (IDM) offers an approach for managing enterprise data from requirements to retirement. This enables organizations and their IT staff to build upon a foundation of shared information, enabling teams to collaborate more effectively to manage data and databases, and optimize the data-driven applications that support business initiatives. The vision for Integrated Data Management is to deliver more than tools and techniques. By adopting a strategic approach, leading organizations have leveraged capabilities that scale across enterprise applications, databases, operating systems and hardware platforms to improve overall performance, reduce costs and mitigate risk. In this session, Al Smith will explore this vision and discuss how organizations worldwide are employing employed integrated data management strategies.

9:45AM-10:30AM	BREAK – SOLUTIONS EXCHANGE PAVILION Back to Top


10:30AM-11:30AM Session 1 Freedom 4 Stephen Fugale James Danko Margaret M. McManus Sandra Brandon Larry Reilley	"BUSINESS & IT CURRICULA: ARE WE PROPERLY PREPARING GRADUATES FOR CAREERS? WHAT 'CONTENT' MEETS THE NEEDS OF INDUSTRY" Moderated by: Stephen Fugale, CIO, Villanova University Panelists: James Danko, Dean School of Business, Villanova University Dr. Margaret M. McManus, Associate Dean, School of Arts & Sciences, La Salle University Sandra Brandon, CIO, Crayola LLC Larry Reilley, SVP & CIO, Retail Annuities IT, ING Discussion: It is a difficult task aligning corporate hiring demands (required skills, competencies and background) demands with supply (university graduates). Often universities act like the institutions they are and are unable to be sufficiently agile to respond to corporate needs. Often corporate needs are short-sighted, often focused on a single fiscal year, while universities produce employees capable of learning and adopting, not in supplying short term staffing needs. What are the evolving needs? How do universities establish curriculum? What are we looking for from graduates? Areas of focus? Please join and contribute to this lively discussion and also learn how some local universities are meeting today's corporate needs.

Session 2 Independence S. David Merrill	"APPLYING ECONOMIC METRICS IN CONSIDERING STORAGE TCO" Moderated by: David Merrill, Chief Economist, Hitachi Data Systems, Inc. Panelists: Tom Whelans, VP Operations, Berkley Technology Services; Corporate IT, W.R. Berkley Corp. Paul McQuilken, Sr. Manager Midrange Storage & Mainframe Services, CSC Business Problem: The struggle to manage an ever-growing storage environment while containing cost. IT Solution: Moving from $/MB to a Total Cost of Ownership Model Many IT planners make the mistake of assuming that purchasing low-cost disk solutions will drive down the total cost of ownership (TCO) for storage, but price alone does not equate to reducing the total cost of disk ownership. Purchasing only cheaper disk solutions to reduce short-term capital expense (CAPEX) can often produce a negative long-term impact on operating expense (OPEX), particularly when you consider that the purchase price of disk hardware represents only 20 to 25 percent of the TCO (TCO-per-TB/unit per Year) for the storage infrastructure. As the price of disk continues to decline (approaching zero); other methods besides lowering CAPEX must be explored to impact multiyear costs of storage ownership. This session will examine the application of economic principals and cost metrics as a management process for continuous improvements in the data center.

Session 3 Independence N. Eric Offenberg	"MANAGING DATA IN TODAY’S ECONOMY: A DISCUSSION WITH THE EXPERTS" Moderated by: Eric Offenberg, CIPP, Business Development, IBM Panelists: TBA Discussion: Today's economy is calling for cost reduction and improved efficiencies across the entire enterprise – to "do more with less." It has become a necessity for organizations to maximize the business value of existing IT infrastructure while at the same time controlling or even reducing costs. Join our panel as they discuss the Data Management strategies that have helped them to continue their success, even through the current economy.

11:30AM-12:00AM	BREAK – SOLUTIONS EXCHANGE PAVILION Back to Top


12:00AM-1:00PM Session 1 Freedom 4 Kishore Swaminathan	"EVERYTHING ELASTIC: ACCENTURE TECHNOLOGY VISION" Presented by: Kishore Swaminathan, Chief Scientist, Accenture Discussion: What if your business capabilities can stretch, change and expand at will? What if your workforce is no longer a fixed group of people and skills, but can include a wide range of talent to meet a sudden business spurt? What if your business processes are no longer restricted to what you do inside your company but can gracefully include and integrate those of your suppliers, clients and other business partners? What if your IT capabilities are no longer limited to the hardware and software located in your data centers but can be procured dynamically? What if your capacity to innovate is no longer restricted to your R&D organizations but can be augmented by a range of others – any and all of your employees, researchers from universities, your customers and even the public at large? What if your business capabilities are in essence elastic, able to weather any global economic volatility and can catapult you to new levels of high business performance? This talk will describe Accenture’s technology vision and the major trends that are defining the technology and business landscape, examples of early adoption and explore how the trends together enable organizations to become elastic in how they operate.

Session 2 Independence N. Dan Falkenstein Bill Piszker Beverly Prohaska Jim Curley	"LEADERSHIP PANEL" Moderated by: Dan Falkenstein, CIO, Reliance Standard Life Insurance Company Panelists: Bill Piszker, CIO, Aqua America Beverly Prohaska, CIO, West Pharmaceutical Services Jim Curley, SVP IT, DeLage Landen Discussion: While leadership historically has been at the forefront of IT management challenges it most definitely has now become an IT survival challenge of people management going forward in today's troubled world. These distinguished panelist from a broad range of firms will analyze staff, peer, user and vendor relationships maximizing their contribution to the goals of the business, yet recognizing the personal requirements of the individuals involved. Understanding the experiences/number of attendees anticipated at this session the panel will seek the audience opinions making for a quality interaction of both panel and participants.

1:00PM-2:30PM Freedom Ballroom Frank Curran Paul Brown Tom Costello	LUNCHEON KEYNOTE – "CUSTOMER-CENTRIC INTEROPERABILITY TO IMPROVE DATA CENTER EFFICIENCY" Moderated by: Frank Curran, Business Development Alliance, Microsoft / Novell Panelists: Paul Brown, Microsoft Alliance Executive, Novell Tom Costello, CEO, UpStreme Discussion: Learn about the groundbreaking partnership between Microsoft and Novell that helps companies reduce costs and improve operational effiencies through enhanced interoperability between Windows and SUSE Linux Enterprise Server. The panel will discuss a use case and/or present an actual customer success story on: Windows and Linux running side by side in the data center The need for better interoperability to address cost and complexity issues Virtualization, Management, and Identity solutions to improve data center efficiency between Windows and Linux Vendor best practices to foster greater interoperability

2:30PM-3:15PM	DESSERT – SOLUTIONS EXCHANGE PAVILION


3:15PM-4:30PM Session 1 Freedom 4 Charles B. Kreitzberg Anne Pauker Kreitzberg Christopher J. Anstey	"A CIO'S GUIDE TO WEB 2.0 LEADERSHIP" Moderated by: Berny Wright, Software and Services Partner Principal, Agilysys Panelists: Charles B. Kreitzberg, PhD, CEO and Founder, Cognetics Anne Pauker Kreitzberg, Professor, Wharton School of Business Chris Anstey, Sr. Director Project and Service Delivery, GlaxoSmithKline Discussion: Web 2.0 is changing the game for business. It will be a career-builder for some and a career-killer for others. Social media creates new demands on IT for working with business partners. New core competencies around user experience design create pressure to develop new skills and processes. The characteristics of Web 2.0 – transparency, openness, sharing and user control – are not an easy fit for most companies. CIOs can play a key role in helping their organizations profit from this changing environment by leading the strategic use of Web 2.0 and the creation of a Web 2.0-friendly culture.

Session 2 Independence S. Robert A. Butler Pamela Paul Perry Cozzone Joseph M. Tait	"CHALLENGES OF OPERATIONAL INNOVATION WHILE CONTAINING COST & SHRINKING BUDGETS" Moderated by: Robert Butler, Dir. Corporate IS, Hay Group, Inc. Panelists: Pamela Paul, VP Technology, Jones Apparel Group Perry Cozzone, Global IT Director, Colorcon/Berwind Pharmaceutical Services Joseph M. Tait, VP IT, NMS Labs Discussion: Fortunately IT has been continually scrutinized over the past decades for doing more with less and their Shrinking Budgets are not new to IT at most any level. However, what past, current and new experiences can be employed to address budgetary and cost containment challenges and still perform the support fundamental Operational requirements of what might be novel ideas or perhaps even dramatic maneuvers that can be implemented and what are the respective risk, rewards, and consequences. Utilizing their tried and proven techniques couples with innovational credentials the panel will explore a variety of steps seeking audience comments throughout the session.


4:30PM	EXECUTIVE RECEPTION Admittance by Conference Badge or VIP Pass Only, Complimentary hors d'oeuvres and beverages.


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IT SOLUTIONS FOR BUSINESS PROBLEMS

Friday, April 17, 2009
Crowne Plaza Valley Forge Hotel & Conference Center
Philadelphia, PA

7:00AM-8:30AM	REGISTRATION – Foyer

7:00AM-8:30AM	PEER-TO-PEER NETWORKING/BUFFET BREAKFAST

8:30AM-8:45AM Tom Egan	WELCOME Marc Di Francisco, President, CIO Forum & Executive IT Summit PROGRAM INTRODUCTION Tom Egan, Conference Director & CIO, Immaculata University

8:45AM-10:15AM Freedom Ballroom Jack Wilson	KEYNOTE – "CHANGING THE CULTURE – THE TOUGHEST TASK IN IT" Presented by: Jack Wilson, Enterprise Architect, Asst. VP, Amerisure Mutual Insurance Company Discussion: Any organization has to be dynamic in order to survive, let alone excel. You simply can’t be stagnant, but there are a lot of forces within your organization struggling hard to maintain the status quo. It is one of the areas in the organization that by its very nature has to evolve forcing change within the organization. In the best cases IT can become a revolutionary force to drive an organization to examine what they do, why they do it and is it effective. It’s not easy, but it is what separates progressive IT leadership from stagnant IT management.

10:15AM-11:00AM	BREAK – SOLUTIONS EXCHANGE PAVILION Back to Top

11:00AM-12:00PM Session 1 Suzanne Fairlie Robert Blumenthal William Morgan Alan Guibord	"CIO CAREER DEVELOPMENT, NEXT STEPS, AND HOW TO GET THERE" Moderated by: Suzanne Fairlie, President, ProSearch, Inc. Panelists: Robert Blumenthal, Senior Client Partner, Korn Ferry William Morgan, SVP Global Human Resources, NASDAQ Alan Guibord, CEO & Chairman, The Advisory Council (TAC) Discussion: In today's world of constant change, the CIO role is gaining more impact on business operations. IT is becoming more tied to business success. IT leaders are getting a bigger seat at the table, and often more global responsibilities. In less than 50 years, the role of "Head of IT" has grown from someone who develops manufacturing, payroll and accounting technology, to that of a business leader who is responsible for technology. The expectation is to be able to provide leadership on all aspects of a company's business and board room decisions. How does a CIO in a smaller company move up to a larger corporation and how does a CIO in a larger corporation move up to a more encompassing role? What skills and traits are critical to prepare for this new role and what steps should you take right now? Hear from our experts, who include nationally known CIO search consultants, a nationally known coach to CIO's, and a prominent CIO who has moved up to an SVP role in a global corporation. Ask the questions you think about but have no one to answer. Walk away with an action list that will help you in your career journey, today and ongoing.

Session 2 Dominic Grosso Sandra Brandon Jack Pond	"ECONOMIC & IT TRENDS & FORECASTS" Moderated by: Dominic Grosso, VP & CIO, AAA Mid-Atlantic Sandra Brandon, CIO, Crayola LLC Jack Pond, CIO, Montgomery County Discussion: It is difficult to ascertain under normal circumstance IT requirements going forward, but in today's tumultuous world its virtually impossible to intelligently measure IT trends that can have an effect on ones respective business. Arguably it is necessary to nevertheless perform this forecasting exercise in anticipation that eventually an economic upturn will occur allowing a more predictable IT direction. This session will share the combined expertise of it's panel members efforts to date on this issue.

Session 3 Stephen Andriole Stephen Fugale Neil McCarthy Charles Wallace	"WEB 2.0 ADOPTION, CHALLENGES & OPPORTUNITIES" Moderated by: Stephen Andriole, PhD., Thomas G. Labrecque Professor, Villanova School of Business; Former CTO & SVP, CIGNA & Safeguard Scientifics Panelists: Stephen Fugale, CIO, Villanova University; Former SVP & CIO CIGNA Group Insurance Neil McCarthy, VP & CIO, Wawa, Inc. Charles Wallace, Exec. Dir. & CTA, Global IT Architecture & Infrastructure, Rohm & Haas Company Discussion: Some CIOs, CTOs, and CFOs look at Web 2.0 technologies as opportunities to increase, collaboration, extend customer service and widen content management; they see tools like crowd sourcing as way to revolutionize the problem-solving process. But others see Web 2.0 as just another industry-created fad, designed to bilk unsuspecting customers out of their hard-earned cash. Even darker perspectives see Web 2.0 technologies as major threats to control, standardization, application development and governance. What’s the right balance? How should we exploit the power of Web 2.0 technologies? What – if anything – should we fear? The panel will discuss the challenges and opportunities from all perspectives.

12:00PM-2:00PM Freedom Ballroom Tom Egan Peter Whatnell Anne Wilms John Carrow Stephen Andriole	LUNCHEON KEYNOTE – "THE MANAGEMENT TWO-STEP: SURVIVING THEN PROSPERING IN A NEW TECHNOLOGY WORLD" Moderated by: Dr. Tom Egan, CIO, Immaculata University Panelists: Peter Whatnell, CIO, Sunoco; 2009 President, SIM International Anne Wilms, EVP & CIO, Rohm & Haas Company John Carrow, Former CIO, Unisys Steve Andriole PhD, Thomas G. Labrecque Professor, Villanova School of Business; Former CTO & SVP, CIGNA & Safeguard Scientifics Discussion: As the closing Keynote for the conference this panel of renowned IT visionaries will provide insight on how to survive in the present climate and how to pivot from chaos into a new era of technology acquisition, deployment and support -- a new era comprised of new delivery models, new technologies, globalization and new expectations about the role that technology should play enabling the business. After discussing the mess we're now in, the panel will describe what the next brave new world will look like. Panelists will also discuss the steps necessary to survive -- so we can all get to the new brave new world.

2:00PM	FINAL DRAWINGS & REFRESHMENTS SERVED IN THE SOLUTIONS EXCHANGE PAVILION


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(Materials contained are for marketing purposes only. Speakers, topics, etc. are not in final form and are subject to change.)