7:00AM-8:00AM

REGISTRATION – Foyer

7:00AM-8:00AM
Salon 2

PEER-TO-PEER NETWORKING/BUFFET BREAKFAST

8:00AM-8:15AM
Salon 2

Marc Di Francisco

Troy Thomas

WELCOME
Marc Di Francisco, President, CIO Forum & Executive IT Summit

PROGRAM INTRODUCTION
Troy Thomas, EVP, Corporate Security Chief Security, KeyCorp; President, NEOSIM

8:15AM-9:15AM
Salon 2

Alvin Coppolo

KEYNOTE - “THE NEW PARADIGM OF BUSINESS TRANSFORMATION”

Speaker: Alvin Coppolo, EVP & CIO, Key Bank

Discussion: The way IT accomplishes its work is changing at warp speed. Virtualization, "Green", SOA, and traditional vendor partnerships are table stakes. What are the environments we need to lay the ground work for today, while we aggressively manage the game changers of the past three years?

9:15AM-10:00AM

BREAK – SOLUTIONS EXCHANGE PAVILION

10:00AM-11:00AM
Salon 2

Ed Abrams

KEYNOTE - "THE NEW VOICE OF THE CIO - INSIGHTS FROM THE GLOBAL CIO STUDY"

Presented by: Ed Abrams, VP Marketing, IBM General Business

Discussion: The voice of the Chief Information Officer (CIO) is being heard in new ways - as CIOs are increasingly recognized as full-fledged members of the senior executive team. Successful CIOs are much more actively engaged in setting strategy, enabling flexibility and change, and solving business problems, not just IT problems. You may be asking yourself, how can I as the CIO, make the biggest impact on behalf of the entire organization? To answer that question, IBM listened to over 2,500 CIOs worldwide. Ed will share with you the results of these face-to-face conversations, along with IBM's statistical and financial analyses which clearly defines the changing demands on CIOs worldwide!

11:15AM-12:15PM
Session 1
Salon 1

Chuck Mackey

Brian Kelley

Tom Tomasula

Mark Tudor

Terri Rini-Barber

“ATTRACTING & KEEPING THE NEXT GENERATION WORKFORCE IN CLEVELAND & NE OHIO”

Moderated by: Chuck Mackey, Executive Director, Corporate College

Panelists: Brian Kelley, CIO, Portage County

Tom Tomasula, Dir. US Staffing, Lubrizol Corporation

Mark Tudor, VP IT Operations, Eaton Corporation

Terri Rini-Barber, VP & CIO, Southwest General Health Center

Discussion: It’s no secret the IT industry and IT jobs have been under duress during these tough times, especially throughout Northeast Ohio. Still, there are a number of initiatives, groups, and companies around town demonstrating that IT, IT jobs, and a career in IT is still a viable and sought-after profession. Collaboration between the private sector and academia has never been greater and a re-emphasis on project management skills is helping to fuel selected IT projects. Join us as we bring together a top-notch panel to discuss the trials, tribulations, and tremendous upside to the Information Technology profession.”

Session 2
Salon 2

Joseph Blackenship

"STOPPING BLENDED THREATS – INSIDE & OUT"

Presented by: Joseph Blackenship, Director, McAfee Email Gateway

Discussion: This is an informative presentation was designed specifically for you and the evolving threats you face today including blended threats, data leakage, malware, phishing, and spyware that enter your enterprise from Web and Email. We will discuss practical solutions to protect against today's Web 2.0 threats, prevent data leaks and secure outbound email. You will leave this presentation with a clear vision and plan with which to identify and neutralize the blended threats that face your organization today, as well as learn ways to protect your Web and Messaging infrastructure from the threats of tomorrow.

• About security threats from adoption and use of Web 2.0 technologies
• How spammers now take advantage of Web 2.0 vulnerabilities and social engineering
• How to use Global Reputation to eliminate unknown web and messaging threats
• How to ensure sensitive data doesn't leak out of your network through web and messaging protocols
• About practical, easy-to-use email compliance and encryption solutions
• About advancements in content filtering methodologies

12:15PM-1:45PM
Salon 2

Mike Redding

LUNCHEON KEYNOTE - “EVERYTHING ELASTIC - TECHNOLOGY VISION 2010”

Presented by: Mike Redding, Global Managing Director, Accenture Technology Labs

Discussion: The Accenture Technology Vision is a comprehensive analysis of emerging trends and major technological changes that will have a significant business impact on Accenture and its clients in the next three to five years. High-performance businesses use the Vision to understand the opportunities—and challenges—that lie ahead. Our Vision for 2010 describes an elastic world in which business capabilities—infrastructure, people and even thought—can be expanded or contracted at will. As the “Everything Elastic” world starts to emerge more clearly, our scientists and thinkers have identified seven technology trends that will define how this new world is developing.

1:45PM-2:15PM

DESSERT – SOLUTIONS EXCHANGE PAVILIONBack to Top

2:15PM-3:15PM
Session 1
Salon 1

Brian Walsh

Angie Masini-Sloan

Brian Vandivier

James Joyce

"ENTERPRISE DOCUMENT SERVICES – GUARANTEED COST AND SUSTAINABILITY BENEFITS CIO'S CAN TAKE TO THE BANK"

Moderated by: Brian Walsh, Regional VP Northern Ohio Region, US Solutions Group, Xerox Corporation

Panelists: Angie Masini-Sloan, SVP/Director IT Services, Corporate Procurement, Keybank

Brian Vandivier, Manager, Stores MIS operations, Sherwin Williams

James Joyce, SVP Enterprise Print Services, Xerox Global Services

Discussion: Do you know how to get your document processes and costs under control? Do you know the true cost of your print management? Join Xerox in this interactive discussion with some of its strategic customers from KeyBank and Sherwin Williams; as they discuss end to end Transformational Document Management Strategies that will turn Green Efforts to Gold!

Session 2
Salon 4

Steve Hammond

Suzanne Miller

Stephen Hujarski

“BUSINESS PROCESS MANAGEMENT”

Moderated by: Steve Hammond, CIO, Kichler Lighting

Panelists: Suzanne Miller, IT Manager, BPM, Progressive Insurance

Stephen Hujarski, Director IT, ASW Global

Discussion: Business Process Management (BPM) is generally understood to be a discipline that companies use to evaluate and improve business processes. In this informative session you will hear what BPM means to three different companies within three separate industries. Each panelist will share their experiences in their companies’ journey into BPM. You’ll hear the insights from the perspectives of maturity in BPM process implementations. You’ll gain insight into the successes and failures of BPM and how to prepare for the obstacles. This session is guaranteed to leave you with real-world lessons which you can apply in your BPM journey.

3:15PM-3:30PM

BREAK – SOLUTIONS EXCHANGE PAVILION

3:30PM-4:30PM
Session 1
Salon 1

George Dufour

George Gazdick

Dan Mazur

Paul Apostle

“EMERGING, ACCEPTED/FULLY IMPLIMENTED OR RE-EMERGING – WHAT LEVEL OF SOCIAL NETWORKING HAS BEEN ACHIEVED IN YOUR ORGANIZATION?”

Moderated by: George Dufour, SVP & CTO, CBIZ

Panelists: George Gazdick, CIO, Squire Sanders & Dempsey, LLC

Dan Mazur, VP, Information Governance, Key Bank

Paul Apostle, VP Enterprise Tech., Medical Mutual of Ohio

Discussion: There are many emerging technologies in the fast paced Information Technology industry. Advancement’s in voice, video, audio, hardware, security, mobile/client computing etc. are surfacing daily and keeping us all on our toes. The one emerging/re-emerging technology that continues to generate debate is “Social Networking”. In his session local IT leaders will discuss a fair and balanced discussion on Social Networking. Points to be discussed will include:

• Where and how is the technology deployed?
• What policies are in place to manage the content currency, accuracy and value proposition being received /expected?
• What are/have been the implications of the approaches on the technology infrastructure and regulatory/compliance areas?
• Does your organization have policies in place when associates are using Social Networks off of your internal network?

Session 2
Salon 4

Frank Flanagan

Jerry Murtland

Christopher Luse

Aaron Schaub

“PROTECTING THE MOBILE WORKFORCE”

Moderated by: Frank Flanagan, Dir. IT Infrastructure, Jo-Ann Fabrics & Crafts

Panelists: Jerry Murtland, Information Security Risk Manager, Grange Mutual Casualty Company

Christopher Luse, Information Security Manager, Swagelok

Aaron Schaub, Information Security Manager, State Auto

Discussion: Businesses rely on mobility these days. Associates need the ability to get in a car or on a plane and go from place to place to maximize their operational capacity. But what of their protection? The majority of business systems that are malware and crimeware infected come from systems outside of a business’s protection perimeter. Reason being? These systems are not visible and their access to online threats maximize the potential of their system becoming compromised. Organizations spend hundreds of thousands if not millions of dollars to invest in security controls such as firewalls, intrusion detection systems, anti-virus centralized monitoring and management, Internet proxies, and security event managers and they are all exempt from protecting a mobile workforce. Threats vary from irritating system debilitations to data theft, keyloggers, and password stealing Trojans leading to unauthorized access to business systems. The impact of unauthorized access is only definable by the scope of the exploit, but one thing is certain, companies are not maximizing their ROI by maintaining visibility of this important work population.

This panel will discuss what practitioners are doing to maximize their security investment ROI by gaining the necessary visibility and protection coverage on the mobile work force. We will discuss industry technologies, business processes, policies, and standards, and the impacts that these technologies and processes have on operational efficiency.

4:30PM – 6:30PM

EXECUTIVE RECEPTION - Admittance by Conference badge or VIP pass only. Complimentary hors d’oeuvres and beveragesBack to Top

7:00AM-8:45AM

REGISTRATION – Foyer

7:00AM-8:45AM
Salon 2

PEER-TO-PEER NETWORKING/BUFFET BREAKFAST

8:45AM-9:00AM
Salon 2

Marc Di Francisco

Jennifer Murphy-Torres

WELCOME
Marc Di Francisco, President, CIO Forum & Executive IT Summit

PROGRAM INTRODUCTION
Jennifer Murphy-Torres, IT Director Application Development, Dealer Tire

9:00AM-10:15AM
Salon 2

Kevin Stack

Jerome Grisko

Stuart Rosenberg

Maryann Correnti

“IT ALIGNMENT FROM THE BRAINS OF EXECUTIVES”

Moderated by: Kevin Stack, Former CIO, Jo-Ann Stores

Panelists: Jerome Grisko Jr., President & COO, CBIZ

Stuart Rosenberg, CTO, Westfield Group

Maryann Correnti, CFO, Heinen’s Fine Food

Discussion: If you ever wanted to know what your Executives think about Information Technology and how they value the alignment to their businesses, you should attend this exciting panel discussion. We will have an exciting panel that includes a CFO, COO, and CTO to discuss the topic of “IT Alignment to the Business,” which will be moderated by a CIO. Given the pressures put on IT leaders today combined with the high expectations from the business, this event should help you understand what’s important to Executive Leaders, and what’s not. It is sure to be an exciting and educational experience, don’t miss this one!

10:15AM-11:00AM

BREAK – SOLUTIONS EXCHANGE PAVILIONBack to Top

11:00AM-12:00PM
Session 1
Salon 1

Darren Mott

"EMERGING THREATS AND TRANSNATIONAL CYBER CRIME (WHY HACKERS BECAME MOBSTERS AND SPYS)"

Presented by: Darren Mott, Supervisory Special Agent, Cyber Crime Squad, Federal Bureau of Investigation, Cleveland Division

Discussion: This presentation will focus on the FBI's analysis on emerging Cyber Threats and the Bureau's actions to addressing cyber crime originating from Eastern Europe and Asia. This presentation will address the threats, ways to mitigate the threat if you are a victim, how to report the crime and the FBI's response and abilities to target cyber criminals overseas.

Session 2
Salon 4

Steve Johnston

Brendan Reid

“A SMARTER APPROACH TO ARCHIVING”

Presented by: Steve Johnston, Team Lead North America, IBM Optim

Brendan Reid, eDiscovery & Records Management Solution Leader, IBM

Discussion: We continue in the midst of an Information Explosion. The amount of information captured is growing rapidly as evidenced by IDC estimates that 45GBs of data currently exists for each person on the planet with a staggering growth rate of 60% annually. Not only do we capture this information, but we are mandated to retain it and must be able to easily search and decipher the information all while reducing costs, not hindering the performance of existing applications and protecting the privacy of the information at the same time. This tremendous growth is forcing organizations to take a smart approach to managing the information across the organization, with flexible archival deployment options - on premise, appliance, cloud or hybrid. It starts with classification and archiving the information, making it accessible. In this session, you will learn strategies for managing the information explosion including archiving, storage and best practices which can be part of a greater information governance process. Some of the topics will include:

• How do I even identify what information should be archived?
• How do I manage information over its lifespan and how do I make archive management and infrastructure choices?
• How do I deliver Information Governance in a consistent, defensible and cost effective manner?

12:00PM-1:00PM
Salon 2

LUNCHEON DISCUSSION – “BIRDS OF A FEATHER”

One of the more significant features of the CIO Forum and Executive IT Summit is the opportunity to meet with your peers and discuss and explore solutions to common issues. To facilitate networking we have established several “Birds of a Feather” quorums to choose from. They are designed to be simple, informal and very discussion oriented. Yet at the same time they will be facilitated by an experienced professional in the subject matter. We are confident that as an attendee to the “Birds of a Feather” you will gain maximum benefit from your participation.

1:00PM-2:00PM
Salon 2

Douglas W. Hubbard

LUNCHEON KEYNOTE - "PULSE: THE INTERNET AS THE ULTIMATE MEASUREMENT INSTRUMENT FOR BUSINESS AND GOVERNMENT"

Presented by: Douglas W. Hubbard, President, Hubbard Decision Research

Discussion: In this session, Doug Hubbard, author of How to Measure Anything and The Failure of Risk Management will present his latest research into a new way to use the internet. As more people use Twitter, Facebook, Craigslist, ebay and Amazon, it is become more feasible to use the “tracks” they leave behind as an important source of business intelligence. Reports on the frequency of particular searches on Google can be used to determine if unemployment is decreasing or even to determine where flu outbreaks occur first. Ranks of books on Amazon can be analyzed to determine whether housing is recovering or if more people are going into their own business. New methods for searching blogs and twitter can give you the “buzz” on your company. The internet has become the most powerful socio-economic measurement tool in history – and is yet vastly underutilized for this purpose. Find out what’s next for this new way of analyzing trends in business, government, and popular culture.

2:00PM-2:30PM

FINAL DRAWINGS, DESSERTS & REFRESHMENTS SERVED IN THE SOLUTIONS EXCHANGE PAVILION