Jim Joyce serves as Senior Vice President, Enterprise Print Services, for Xerox Global Services, a $2B business unit. Joyce is responsible for global strategy, offering development, and operational execution.

Enterprise Print Services (EPS) involves the management of a organizations global document output infrastructure. Properly implemented, an EPS strategy will deliver measurable efficiencies by leveraging powerful technology, defined methodologies and software tools to reduce costs and improve organizational productivity. Clients improve capture and retention strategies, environmental sustainability impact, increase security protection and compliance associated with complex document processes, and substantially reduce the costs of enterprise document output.

Today Xerox also hosts and supports these efforts in an ISO-certified, global support model for many of the worlds largest organizations. With a keen focus on sustained ecological operations, Enterprise Print Services also works with clients to create strategies to reduce waste and save energy. Targeted programs can save an organization millions per annum, while at the same time create positive focus on sustaining our ecological framework.

Joyce has worked in information technology for 27 years, including seven years with Wang, serving in national and international roles. From 1989 to 1990, he was a principal with iLAN, at the time one of Inc. Magazine's 15 fastest growing companies in the United States. iLAN became the genesis for XLConnect, a systems integration consulting business that went public in 1996 where Joyce was one of four founding officers. Xerox later acquired XLConnect and merged it into Xerox Global Services in the late 1990's.

Jim led the development of the Office Services Line of Business, building it to a market leading business segment.

Joyce was recognized by IBM/Lotus for significant individual contribution to their e-business strategy in the late 90's. He has also served on the Microsoft Advisory Committee, has driven the Legends of Rock program for the Rock and Roll Hall of Fame, and has been a speaker and panelist at multiple events including the Comdex technology conference.

Joyce has a bachelor of business administration degree with dual majors in marketing and management from Northwood University in Midland, Michigan, a minor in Finance, and is a Certified Lean Six Sigma Green Belt.