PEM Conferences

7:00am	REGISTRATION - Foyer

7:00am–8:15am	PEER-TO-PEER NETWORKING/BUFFET BREAKFAST

8:15am-8:30am Salon A & B Marc DiFrancisco	WELCOME Marc Di Francisco, President, CIO Forum & Executive IT Summit PROGRAM INTRODUCTIONS

8:30am-9:30am Salon A & B Paul Zikopoulos	OPENING KEYNOTE – “THE GROWING IMPACT OF BIG DATA ANALYTICS” Presented by: Paul Zikopoulos, Director, WW Technical Professionals, IBM Discussion: With the emergence of big data and the decreasing cost of storage and processing, organizations are seeing analytics playing an ever-increasing role in their businesses. This increased focus on analytics creates a demand for implementing solutions more quickly, with decreased costs and a shorter time to value. In this presentation you’ll see examples of how analytic technologies, like IBM’s Ready for Watson, can be applied to solutions ranging from identifying customer sentiment to healthcare to disaster relief.

9:30am–10:15am	BREAK – SOLUTIONS EXCHANGE PAVILION

10:15am–11:15am Session 2 Salon 1 Dan Russell Steve Hagood Jeffery Stovall Brad Merlie Allan Shub	“IT STRATEGY; PROJECT AND APPLICATION PORTFOLIO MANAGEMENT” Presented by: Dan Russell, VP, CIBER, Inc. Panelists: Steve Hagood, VP & CIO, Goodrich Corporation Jeffrey Stovall, CIO, City of Charlotte Brad Merlie, VP - Information Services, Piedmont Natural Gas Allan Shub, APM Practice Manager, CIBER, Inc. Discussion: Application Portfolio Management (APM) provides a structured approach to evaluate and prioritize your company’s investments in projects and applications and align them with the business strategy. CIO benefits typically include: Synchronize business and IT priorities Reduce development by 30% Improve System Performance by 30% Stop redundant development through reuse of common services Reduce Maintenance Costs by 30% - 50% Reduce additional maintenance by leveraging existing services Retire existing infrastructure Reduce demand for new infrastructure with each new project …and most importantly, an IT portfolio that effectively supports the objectives of the business!

10:15am–11:15am Session 2 Salon 1 Elizabeth Austin Rich Sheehan Tom Melvin Karen Sell Adam Mann	“HOW TO DEPLOY A SUCCESSFUL HELPDESK STRATEGY” Presented by: Elizabeth Austin, VP – IT Application Services, Family Dollar Stores Panelists: Rich Sheehan, IT Help Desk Supervisory, AAA Carolinas Tom Melvin, SVP, IT ADS Services Manager, BB&T Karen Sell, Sr. Director, Customer Care, Family Dollar Stores Jim Beebe, CSI Manager, Family Dollar Stores Adam Mann, Director of Technical Services, Charlotte Pipe & Foundry Discussion:Your mandate is clear: Set up an effective and successful help desk from the ground up. You double-check your priority tasks list and see that most of the physical preparations are taken care of: acoustic-controlled workstations, ergonomic chairs, hands-free wireless headsets all in place; the help desk application expertly configured. If this was all that's needed to ensure high productivity levels, you'd be all set. But then there's the hard part: the human factor.

11:30am–12:30am Session 1 Carolina Ballroom Steve Bulmer David Lando	Interactive Workshop -“PERCEPTIONS AND DIRECTIONS IN CLOUD COMPUTING: TECHNOLOGY ADVANCEMENTS ARE STEADILY ADDRESSING YESTERDAY’S BARRIERS TO ENTRY FOR CLOUD COMPUTING” Facilitated by: Steve Bulmer, CTO, StraTech David Lando, Senior Solutions Consultant, StraTech Discussion: Cloud Computing is presenting opportunities for many businesses to optimize key services, improve agility, decrease time to market and focus internal resources on strategic business initiatives. However, there have been many real and perceived barriers to adopting cloud technologies from security and manageability to availability and resilience to outright business model support. Advancements in both the development and integration of cloud and ancillary technologies continue to open the gates to broader cloud adoption by directly addressing concerns that were quite real only a year or so ago. StraTech presents some of the key technology improvements in security, storage and data protection that allow companies to deploy or use cloud technologies that are secure, compliant and resilient. StraTech subject matter experts will facilitate a group discussion, including polling of the CIO Forum audience around the current state of adoption and perceptions of cloud computing today. They will compare polling results from the CIO Forum audience to other industry research and use these to illustrate advancements in cloud computing. They will present developments, best practices and case studies to help attendees better understand directions in and use of cloud computing technologies.

Session 3 Magnolia Brandon Jackson Allen Kim Kevin O'Rourke Glyn Stanley Greg Turner	“BUILDING RELATIONSHIPS BETWEEN IT AND THE BUSINESS” Presented by: Brandon Jackson, CIO, Gaston County Panelist: Allen Kim, IT Director, ACN, Inc. Kevin O’Rourke, Director of IT, Barnhardt Manufacturing Company Glyn Stanley, CIO, Integrated Capital Strategies Greg Turner, Director of IT, Charlotte Energy Hub, Siemens Energy, Inc. Discussion: Does someone need to oversee IT that speaks “IT” and “business”? What can be done to overcome the language/communication barrier?

12:30pm–2:00pm Salon A & B Alan Guibord	LUNCHEON KEYNOTE-"MIGRATING FROM A TECHNOLOGIST TO A TRUSTED BUSINESS LEADER" Presented by: Alan Guibord, Chairman & Founder, The Advisory Council Discussion: Most IT executives have grown up in the technology area. Just getting the job done was enough. Companies are now expecting you to make the transition to a visionary leader. This will require a significant personal transition. This workshop is designed to provide you with your own personal roadmap for the journey.

2:00pm–2:15pm	DESSERT – SOLUTIONS EXCHANGE PAVILION

2:15pm–3:15pm Session 1 Carolina Ballroom Aaron Dawson Jason Nash Michael Seymour	“STRATEGIC SOLUTIONS COMPARISON: COMPARING CURRENT CLOUD-BASED DATA PROTECTION AND DISASTER RECOVERY SERVICES WITH TRADITIONAL STRATEGIES” Moderated by: Aaron Dawson, Managed Services, Varrow Panelists: Jason Nash, Data Center Solutions Principle, Varrow Michael Seymour, VP of IT, Pike Energy Solutions Discussion: Increasing cost and complexity of managing large data protection infrastructures through the combination of enterprise backup and data replication technologies have become increasingly expensive and complex to manage, maintain, and test. The latest cloud-based backup, replication and disaster recovery as a service options in the market place provide an alternative to traditional strategies. Since not all organizations and infrastructures are created equal, one solution certainly does not fit in every scenario. This goal of this interactive session will be to compare and contrast these two approaches and collaborate on when it makes sense to adopt either.

Session 3 Magnolia Joe McCray	"IT SECURITY BUDGETING FROM THE HACKER'S PERSPECTIVE" Presented by: Joe McCray, Founder & CEO, Strategic Security, LLC. Discussion: Every vendor tries to tell you that their product stops hackers. Why not ask a Hacker what security products are the toughest to bypass. The presenter also outlines a methodology for evaluating the effectiveness of popular security products.

3:15pm–3:45pm	BREAK – SOLUTIONS EXCHANGE PAVILION

3:45pm–4:45pm Salon A & B Brian Shul	SPECIAL CLOSING KEYNOTE: "SPEED OF LIFE" Presented by: Brian Shul, Author, AF Fighter Pilot, TOP GUN Instructor, SR-71 Pilot Discussion: As one of America’s most popular speakers, Brian Shul has used his stunning aviation photography, near -death experience, and subtle sense of humor, to craft a message of living fearlessly and making the most of each day. Brian will be doing a book signing during the Executive Reception immediately following his keynote address.

4:45pm-6:45pm	EXECUTIVE RECEPTION – SOLUTIONS EXCHANGE PAVILION Admittance by Conference Badge or VIP Pass only Complimentary hors d'oeuvres and beverages will be served. Back to Top
"IT SOLUTIONS FOR BUSINESS PROBLEMS" May 31, 2012 Marriott Executive Park Charlotte, NC
7:30am	REGISTRATION - Foyer

7:30am–9:00am	PEER-TO-PEER NETWORKING/BUFFET BREAKFAST

9:00am–9:15am Salon A & B Marc DiFrancisco	WELCOME Marc Di Francisco, President, CIO Forum & Executive IT Summit PROGRAM INTRODUCTIONS

9:15am–10:15am	OPENING KEYNOTE - "DEALING WITH THE DEMOCRATIC NATIONAL COMMITTEE NATIONAL MEETING: CONTINGENCY PLANNING:"

10:15am–11:00am	BREAK – SOLUTIONS EXCHANGE PAVILION

11:00am–12:00pm Session 1 Carolina Ballroom Greg Archer John Sanchez Cam Faison Mike Brannon	"NEW AGE OF TELEPHONY SOLUTIONS - MOBILE DEVICE MANAGEMENT & BYOD" Moderated by: Greg Archer, VP, Informatics & Technology Services, Premier Healthcare Alliance Panelists: John Sanchez, Collaboration/End User Experience Manager, Coca-Cola Bottling Company Consolidated Cam Faison, SVP & CIO, Charlotte Pipe & Foundry Mike Brannon, Director of Infrastructure and Security, National Gypsum Co. Discussion: Many enterprises still lack mobile device management (MDM) strategies and formal mobile use policies that take into account the proliferation of consumer mobile devices in the workplace. That goes for both corporate-owned and employee-owned devices.

Session 2 Salon 1 Peter Kohler	“BUILDING AN ENTERPRISE-WIDE DATA MANAGEMENT STRATEGY: FROM CREATION TO RETENTION TO DISPOSAL” Presented by: Peter Kohler, Business Unit Executive, IBM Discussion: Enterprise Data Management or multiple Data Marts - a dilemma of classical proportions. Many analytics initiatives are stumbling, slowing to a crawl or simply failing because their traditional data management architecture can’t keep up. This session will discuss how IBM’s smart consolidation strategy can help: 1) Consolidate and govern enterprise data, 2) Optimize workloads for performance and SLAs, 3) Simplify the delivery of analytics by leveraging appliances, and 4) Flexibly extend analytic capability as needed. The basis for smart consolidation is to completely optimize your analytics architecture by placing the right workload against the right data, in the right place, at the right cost and the right performance level.

Session 3 Magnolia	“SIM/RLF WORKSHOP”

12:15pm - 1:15pm Session 1 Carolina Ballroom John Schoonover Mark Pipitone Gwen Simmons John Hoffler	"CAN YOU DO BUSINESS IN 140 CHARACTERS OR LESS? – SOCIAL MEDIA PROGRESS CONTINUES" Moderated by: John Schoonover, Network Manager, Family Dollar Stores Panelist: Mark Pipitone, VP Communications Manager, Global Tech. & Operations, Bank of America Gwen Simmons, CTO, Mecklenburg County John Hoffler, Systems Architect/Technology Lead, Wells Fargo Co. Discussion: An ENCORE presentation and update - Social Networking: Is it a tool for your company or something that will consume employee time without return? Does it reach your market? What tools should you use to reach the most people? What are the pitfalls? Today, many organizations from private business to the US Government are using social networking tools and sites. Sites like Facebook and Twitter have millions of users. Reaching out to their users provides and opportunity for most organizations to experience audiences that are unprecedented in the past. Internally, these tools provide a basis for collaboration from anywhere in the world with almost anyone in the world. Find out if and how social networking tools fit into your organization.

Session 2 Salon 1	“SUPPLIER MANAGEMENT BEST PRACTICE” Moderated by: TBD Panelists: TBD Discussion: The time, money and energy used to nurture a positive vendor relationship cannot be measured directly against the company's bottom line. However, a well managed vendor relationship will result in increased customer satisfaction, reduced costs, better quality, and better service from the vendor. When and if problems arise, rest assured that a well managed vendor will be quick to remedy the situation. This panel will cover some examples from personal experience.

1:15pm-2:15pm Salon A & B Dennis Daniel Jeffrey Stovall Josh Jewett Darren Schmidt	LUNCHEON KEYNOTE - “EXECUTIVE IT OPEN FORUM: THE CONTINUING SAGA" Moderated by: Dennis Daniel, Past President, RTP Chapter of SIM Panelist: Jeffrey Stovall, CIO, City of Charlotte Josh Jewett, SVP & CIO, Family Dollar Stores Darren Schmidt, Director of IT, Corning Cable Systems Discussion: An “open forum” with thoughts and opinions from the panel and interaction from the audience. If you have seen “Pardon The Interruption”, and remember last year’s panel, you’ll know to expect a rapid fire exchange.

3:00pm–3:15pm	DESSERT, FINAL DRAWINGS & REFRESHMENTS– SOLUTIONS EXCHANGE PAVILION